How does the delivery process work?
- Once our system processes your order, your products are inspected thoroughly to ensure they are in a perfect condition.
- After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner.
- Our delivery partners then bring the package to you at the earliest possible. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.
How are items packaged?
We package our products in outer boxes, which are then covered in a Tamper proof plastic layer. Each individual product is packaged in strong paper material while fragile items like bottles are safely secured with additional bubble wrap.
We pride ourselves on the quality of our packaging. Till date, we have received minimal complaints about damaged products due to our packaging.
What are the delivery charges?
- Shipping cost is free for All over India.
- We ship all over India. Currently we do not offer international shipping.
Do i have to pay customs duty ?
- There’s no customs duty as the products are shipped from k-beautyskin Dedicated Warehouse like India(Hyderabad, Bangalore) Korea(Seoul).
- Orders are dispatched within 24hrs.
- Delivery in 2 to 4 days depending on proximity from origin or air connectivity to your pin code.
- It may take longer in case of inclement weather, national holidays, bandhs, elections, natural disasters or other unforeseen circumstances.
- Tracking is available. You can track your order here.
Following are some our trusted courier partners:
- Bluedart – http://www.bluedart.com/
- Delhivery – https://www.delhivery.com/
- FedEx – https://www.fedex.com/
- In case your order is not delivered and the courier company marks it as delivered, please get in touch with us within 24hrs of them marking it as delivered. We will then take it up with the courier company for you. or else drop a mail to firstname.lastname@example.org, call :+91-9948141579